Job Description

Job Offer: Bilingual Scheduler

Are you passionate about organization, customer service and want to grow in a dynamic environment? This is your chance! We are looking for a Scheduler to join our team and support our operations, ensuring a reliable and quality experience for our clients.

Conditions:
- Availability: Wednesday to Sunday, from 1:00 p.m. to 11:00 p.m.
- Modality: Remote, with in-person attendance to the site once a week.

What you will do:

- Create and manage caregiver schedules to ensure complete coverage.

- Handle shift changes, absences and scheduling conflicts.

- Coordinate with clients and caregivers to address scheduling needs.

- Be the operational point of contact for customer inquiries.

- Build positive relationships with franchisees and follow up on meetings.

- Support the incorporation of new clients and detect growth opportunities.

What we look for in you:

- Experience: 1–2 years in scheduling medical appointments or programming

- Language: English C1 (essential, with minimal or no accent).

- Excellent verbal and written communication skills.

- Professional presence on calls and video calls (Zoom).",