Coordinator of Glosses and Returns (teleworking)

May 20, 2026

Colombia

Full-time

Computrabajo

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Descripción

Job Description

Our history\nMedicarte was born in May 2008 with the aim of providing solutions to the needs of EPS, patients and their families, doctors and the pharmaceutical industry in relation to the pharmacotherapeutic management of patients with complex diseases and treatment with high-cost medications.\nWe manage the pharmacotherapy of these patients by supplying and applying medications, accompanying them with a group of specialists and health professionals, and guaranteeing compliance with each person's treatments to promote quality of life and recovery.\nWho we are\nAt Medicarte we are more than a company, we are a family that believes in the power of ideas, that differences add up and diversity multiplies. With more than 16 years in the market, we have become a benchmark in the health sector, given that we have obtained certifications and recognitions for the clinical management we do with high-cost accounts, added to the humanized and patient-centered care that characterizes us.\n We encourage innovation, celebrate diversity and accompany the growth of each person. Here you don't just work: you build the future.\nThe opportunity\nToday we are looking for a Glosses and Returns Coordinator who wants to leave a mark on Medicarte and in the lives of our patients and their families.\nWhat will you do in your daily life?\nAnalyze the causes of glosses and returns, identifying patterns and critical areas, and develop improvement plans\nMonitor the process and key performance indicators (KPIs)\nCoordinate all stages of the gloss and returns process, from reception to final resolution, organizing and reviewing the necessary information\nSupport the billing process, audits, insurers and other internal and external actors\nOptimize the processes related to glosses and returns, incorporating technological tools and management methodologies\nOrganize and lead training for the staff involved in the process. \nVerify compliance with regulations and internal policies in each management.\nWhat requirements must you meet?\nBe a professional in administrative engineering, business administration, industrial engineering or related careers.\nHave a minimum of 2 years of experience leading areas such as billing, or glosses and returns in the health sector\nConnect with us because we offer you!\nIndefinite-term contract.\nCompetitive salary (5,271,000) + benefits extralegal.\nOpportunities for professional growth.\nTeleworking\n\nHere we are not just looking for a profile, we are looking for someone who lives our culture. If what you read connects with you, we want to meet you. Apply and let's build together the future of Medicarte\nOur selection processes ensure a diverse and inclusive organization. We believe that differences add up and diversity multiplies.",