Job Description

Our Company: \nSalvatech is passionate about delivering results with the best talent in each industry. We create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. At Salvatech, we pride ourselves on the amazing team culture we have built in our company! Seeing our employees happy and comfortable is one of our top priorities.\nLocation: Salvatech - Colombia Remote\nEnvironment: Colombian and International Teams\nLanguage: English Advanced\nIndustry: Logistic\nFull-time / Monday to Friday 6am - 4pm PST, Saturdays might be required.\nSalary: $3.502.000 COP\n\nAbout the Role: \nWe are seeking a detail-oriented and proactive CSR Transport Dispatcher to join our logistics team. This role is key to ensuring smooth coordination between customers, carriers, and internal teams to manage container movements efficiently. The ideal candidate is highly organized, responsive, and capable of managing multiple orders and communications simultaneously. Experience in the U.S. transport or freight forwarding industry is highly desirable.\n\nResponsabilities: \nReceive and process orders from clients/customers.\nEnter orders into the internal system and track container status.\nProvide daily updates to customers regarding their containers (e.g., in transit, on hold, available).\nCommunicate updates via email or spreadsheets, depending on customer preference.\nSecure port appointments once containers are available and request delivery appointments.\nCoordinate with the equipment team for live unload deliveries to ensure empty equipment is returned promptly.\nNotify customers of successful deliveries, whether live unload or drop, and provide Proof of Delivery (POD).\nFinalize each order by compiling all charges and updating the system for billing.\nNotify the billing team via email once an order is closed, including all charges and relevant documentation (e.g., interchanges).\n\nRequirements: \n+2 years of experience in logistics, dispatching, or transportation.\nExcellent written and verbal communication in English.\nHigh attention to detail and ability to multitask in a fast-paced environment.\nStrong organizational and time-management skills.\nFamiliarity with transportation and logistics terminology (e.g., POD, live unload, drayage).\nExperience using spreadsheets and logistics/dispatch systems.\nProblem-solving mindset and customer-first attitude.\nAbility to work independently and follow established processes.\nAvailability to work U.S. business hours.",