Job Description

Mother Plumbing is a fast-growing residential plumbing company based in Texas, on a mission to become the most trusted home services company in the state. We are scaling fast, raising the bar on customer experience, and building a team of A+ people who take pride in their work.
Our culture is built around high performance, teamwork, innovation, and continuous improvement. We believe that great people, great processes, and great customer experiences are what drive real growth.
We're looking for a sharp, reliable, and professional Customer Sales Representative based in Latin America to support our U.S. operations. You'll be the first voice our customers hear, handling inbound calls, scheduling appointments, dispatching field technicians, and converting service opportunities into booked jobs. Every interaction is a chance to deliver value and drive revenue.
This is a remote, full-time role with real growth potential inside a company that moves fast and rewards performance.
Este empleo es publicado por getonbrd.com.

Handle inbound and outbound customer calls for a U.S.-based residential plumbing operation
Convert inbound inquiries into booked appointments using consultative, value-based communication
Schedule service appointments and coordinate dispatch with field technicians
Identify upsell and membership opportunities and present them naturally during customer interactions
Deliver a professional, high-touch experience on every interaction
Follow up with customers to confirm appointments, gather feedback, and resolve issues
Maintain accurate records in our CRM and support operational workflows
Collaborate with operations and field teams to keep service delivery running smoothly

English fluency is a must. You'll be communicating exclusively with U.S.-based customers and teams
Prior experience in sales is required
Comfortable with a light sales approach, not pushy, but confident in presenting options and closing bookings
Strong communication skills, clear, warm, and persuasive on every call
Reliable, organized, and able to work independently in a remote environment
Comfortable with CRM tools, scheduling software, and digital workflows
High standards for your own work. You take ownership and follow through

💵 $1,000 USD/month base salary + commission Your earnings grow directly with your performance. Top performers consistently earn above base through booking rates and upsell conversion.

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