Job Description

Join a leading company in customer service for important international brands!\nWe are looking for Bilingual Customer Service Advisors for various campaigns in the fintech, technology, e-commerce, vehicle rental and Interpreters sectors.\nFunctions\nProvide customer service and support in English and Spanish.\nResolve queries, incidents and requests through calls, emails and other service platforms.\nEnsure an efficient and reliable service experience. quality.\nRecord information and follow up on assigned cases.\nRequirements\nAdvanced intermediate to advanced English (B2, B2+ or C1 depending on the campaign).\nExcellent verbal and written communication.\nAvailability to work in person in Miraflores.\nPrevious experience in customer service is desirable.\nFor some campaigns, you must be over 21 years of age.\nTraining\nPaid training.\nDuration between 3 and 4 weeks, depending on the assigned campaign.\nTraining schedules from Monday to Saturday during daylight hours. \nSchedules of Operation\nAvailability to work from Monday to Sunday.\nDays of 45 or 48 hours per week depending on the campaign.\nBetween 1 and 2 days of rest per week.\nRotating schedules within daytime ranges and, for some campaigns, overnight hours.\nBenefits\nSalary between S/ 1,700 and S/ 2,200 depending on the campaign and English level.\nBonus of S/ 260.\nVariable bonus or performance bonus of up to 15%.\nPaid training.\nExcellent work environment.\nOpportunities for growth and professional development.",