Job Description
We are looking for a technician, technologist or professional in administrative, commercial or related areas. 1-2 years experience in customer service, support or related areas.
The objective of the position is: Guarantee efficient and quality customer service, resolving their concerns, managing requests and ensuring a positive experience that strengthens the relationship with the company.
Respond to customer queries, complaints and requests through different channels (phone, email, chat, social networks).
Provide clear information about products, services, prices, warranties and company policies.
Manage orders, returns and delivery tracking.",