Job Description

We are looking for Technologists, professionals (indifferent careers) or students of professional careers whose schedules do not interfere with the work day. It is essential to have command of English, an additional command of French or conversational Portuguese would be essential.\nRequirements:\nMinimum 1 year of experience in Customer Service Support positions.\nExperience in using CRM to create tickets and manage requests through email, chat or calls.\nAnalytical profile, with the ability to identify customer needs, seek information and manage solutions when these are not within reach.\nSkills in analysis, problem solving, management and resilience.\nFunctions:\nYou will be responsible for responding to customer queries in foreign languages, complying with company standards and working as part of the Customer Service team. An orientation towards compliance with KPIs and a high level of performance focused on the quality of service is expected.\nModality: Remote work (you must attend in person occasionally for training at Calle 93 or Airport headquarters).\nHours: Monday to Friday from 7:00 a.m. to 5:00 p.m. to 4:00 p.m. Salary: $4,000,000. Benefits: Prepaid medicine, Sodexo bonus of $180,000. contract: Indefinite, directly with the company (Swiss company).",