Job Description

Job Description\nAt Adecco Colombia, a global leader in human resources solutions, we are looking for a professional for the position of French Customer Service in the Technology Sector. This position is ideal for people passionate about technology and customer service, who wish to be part of a dynamic and constantly growing team.\nResponsibilities\nProvide customer service and support via telephone on technological products and services.\nAssist in the resolution of technical problems related to hardware, software, networks, operating systems and computer applications.\nProvide basic and intermediate level technical support, ensuring customer satisfaction.\nWork under flexible schedules with possible shifts rotating.\nRequirements\nLevel B2 of French and level B1 of English.\nOlder age and academic bachelor's degree \nSkills to solve technical problems and communicate effectively.\nAvailability to work from Monday to Saturday at established times.\nSchedules\nTraining: Monday to Saturday, 1:30 pm 9:00 pm.\nShifts available for operation:\n9:00 - 18:00 2 days off\nTotal: 42 hours per week.\nBenefits\nSalary of $3,061,300 COP.\nBonus of up to 15% for compliance with metrics.\nIn-person modality at Connecta.\nCulture and Values\nAt Adecco Colombia we promote an inclusive environment of respect and collaboration. Our commitment is the professional and personal development of our collaborators, promoting digitalization and efficiency with the use of innovative technologies.\nApplication Process\nIf you are interested in being part of our team and meet the requirements, do not hesitate to apply with us.",