Job Description

About Us:\nVenaro connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and human talent to create partnerships that drive growth and productivity on both sides.\nLocation: Remote - Colombia\nEnvironment: Colombian and International Teams\nLanguage: English Intermediate to Advanced\nSchedule: Monday - Friday 9:00am - 6:00pm PST / Full-time\nContract: Colombian formal contract\n\nRole Summary:\nWe are looking for a versatile Design & Administrative Coordinator to join a fast-paced, multi-industry environment. This role combines print design production, client communication, and business/administrative support. Its ideal for someone who enjoys variety and can move fluidly between creative, technical, and administrative tasks.\n\nResponsibilities:\nDesign & Print Production\nPerform technical review of final art files prior to printing: check bleeds, proportions, and color modes.\nCommunicate directly with clients (via email, phone, and WhatsApp) to clarify print specifications (formats, paper types, finishes, folding types) and send digital proofs for approval.\nSet up personalized/variable print runs using Adobe InDesign.\nTrack production job status through digital platforms, manage approvals, and coordinate delivery timelines with the production team.\nPrepare quotes/invoices and coordinate with external vendors for jobs requiring special finishing.\nClient & Business Support\nQualify and follow up on leads for office spaces or shared workspaces.\nCoordinate tours, schedule appointments, and confirm event attendee lists.\nManage subscriptions, billing, and refunds through recurring billing platforms.\nRegister visitors and members in building access/security systems.\nDigital Marketing & Social Media\nWrite copy and schedule posts across social media channels (Instagram, Facebook, TikTok).\nManage community engagement and direct messaging via WhatsApp.\nExtract and analyze performance metrics from social media, email marketing, and ticketing platforms.\nBuild performance reports for clients or partners.\nSupport lead generation campaigns (contests/giveaways).\nProvide art direction for event graphics and adapt creative assets to social media formats.\nCross-functional Support\nSupport website/e-commerce design and maintenance (WordPress).\nOccasional availability to travel to the United States.\n\nQualifications:\nEnglish proficiency: B2 or higher (required daily communication with clients is in English).\nProficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Excel, and WordPress.\nPrior experience in the printing/graphic arts industry.\nFamiliarity with digital marketing tools (Mailchimp, Meta Ads, Google Ads, Metricool) is a plus.\nExperience in customer service via email, phone, or WhatsApp.\nExperience with billing/subscription platforms or CRM tools is a plus.\nHighly organized, able to manage multiple different workstreams simultaneously.",