Job Description
An important legal firm is looking for Call Center Executives for the Scheduling area, called in Frio. We are looking for a professional who is not afraid of No, who sees each contact in the predictive base as an opportunity to increase their income. Responsibilities Sales and sales closing Execute high volume calls and strategic chats to convert prospects.
Features:
• Attention and Compliance with the Script.
• Receive and/or return telephone calls, in which the company's services are offered, in order to capture and schedule prospects for interviews.
• Manage the assigned portfolio by telephone applying the business's own policies according to Assignor (collections/sales).
• Follow up on scheduled unassisted and attended prospects without contract closure, with the objective of rescheduling appointments for an interview with a lawyer.
Requirements:
• At least 1 year experience in a call center collection area, insurance sales, Renegotiations/Refinancing and customer service.
• Handling of objections, persuasiveness and argumentation capacity.
• Identify customer needs, clarify information and offer solutions/alternatives.
You must have:
• Computer enabled in working condition.
• Stable Internet.
Conditions:
• Availability to work Monday to Friday office hours. (09:00 to 19:00 hrs, Friday 1 hr discount).
• Availability to work remotely. (100%)
• Possess requested work tools
Salary:
• $529,000 liq. + training bonus $150,000 liq. or commissions as appropriate. (explained in the interview).",