Job Description

Call Center Executives Cold Customer Acquisition | Telesales\nImportant international organization dedicated to environmental protection\n\nWe are looking for a professional who is not afraid of No, who sees each contact in the predictive base as an opportunity to increase their income.\n\nResponsibilities: \nSales and sales closing: Execute high-volume calls and strategic chats to convert prospects.\nAdvanced objection rebuttal: Neutralize the barriers of I don't have money, I don't have time or I'm going to think about it using techniques of persuasion and reframing.\nUpselling: Not only attract the client (member), but also negotiate a donation amount greater than the minimum suggested from the first contact.\nManage the acquisition funnel in the CRM, prioritizing the leads with the highest probability of closing according to the behavior in the channels.\nIncrease the average income ticket.\nValue Capture: Translate the NGO's campaigns into emotional benefits and tangible results for the member, managing the donation as a social investment.\n\nRequirements: \n-Recent experience in a call center selling intangibles: Minimum 2 years in outbound sales of services to NEW clients (insurance, health plans, telephone portability, education). (EXCLUSIVE).\n-Management of Sales Closing techniques: Mastery of alternative closings, tie closures and management of silences.\n-Verifiable experience working under commission schemes and daily/weekly goals. Knowledge of management indicators (KPI).\n-Management of Google Docs (Google documents and spreadsheets)\n-Management of basic-intermediate Microsoft Office tools and management of CRM or Call Center software such as Genesys or similar.\n-Management of communication tools (Zoom, Teams or any other), EXCLUSIVE.\n-Computer with internet access and availability to telework.\n-Availability to work in PART mode TIME at established times.\n-Ambition, analytical skills, work under pressure, persuasion skills, goal orientation, very good diction, modulation and handling of objections. Excellent verbal communication and active listening skills.\n\nWe offer: \n-Part-time contract of 28 hours per week, with teleworking from your home.\n-Liquid salary of $351,800 plus uncapped commissions for each new partner recruited (commission is required from 11 partners).\n-Benefit: If you make 3 partners in one day, you can finish your day regardless of the time.\n-Schedule: Rotating shifts from Monday to Friday of 28 hours a week between 8:00 and 20:00, 30 minutes of snack time. On Fridays there is a shorter day.\n-Caja Los Andes\n-Sandwich days on holidays based on goals met.\n-Training and continuous support so that you can achieve your goals and grow within the company\n-The indicators to evaluate in your work are associated with percentages of closing ratio, productivity per hour, average amount of deposit and quality.\n\nWe look forward to your application!",