Job Description

After Sales Executive

Are you passionate about building valuable relationships with clients? Join a team where you will be key to the success and satisfaction of our portfolio, from onboarding to after-sales.

Your mission

- Certify and train clients
- Provide proactive and reactive attention, resolving requirements with agility and complying with SLAs.
- Create guides, FAQs and support materials.
- Detect opportunities for improvement and promote products according to the customer profile.
- Keep the database updated and generate satisfaction reports.

What we are looking for

Experience in customer service or after-sales (software, digital services or technology).
Communication, organization and solution-oriented skills.
Management of technological and office tools.
Desirable: experience in ERP, electronic billing or SaaS.

Do you identify with this profile? Apply now and be part of the team. ",