Job Description

Join Our Customer Service Team!\nAre you passionate about helping people solve problems? We are looking for a talented Call Center Executive to join our dynamic Teleworking team. In this position, you will be the voice of our company and the first point of contact with our valued clients through non-face-to-face service channels.\nAre you the person we are looking for?\nExperience: With or without experience in Customer Service.\nSchedules: Availability for rotating shifts (includes weekends) 5x2\nWork modality:\nTeleworking\nConsider these exclusive requirements:\nYou must have nationality Chilean or be a foreigner with permanent residence.\nHave completed secondary education.\nBe over 18 years of age at the time of applying.\nAt BancoEstado Contact Center we are proudly No. 1 in Great Place to Work for Women, and we maintain a firm commitment to the environment, equity and well-being of our teams.\nWhat does working with us include?\nFixed-term contract (initial contract of 4 months, with the possibility of renewal according to performance and/or needs of the company).\n25 hour work week.\nRotating shifts between 08:00 AM to 01:00 AM\nCollaborative work environment.\nContinuous professional development opportunities.\nComprehensive training.\nCompetitive salary according to the market.\nAccess to a wide range of benefits.\nYour daily mission:\nProvide exceptional telephone service to our clients.\nResolve queries and manage requests in a manner efficient.\nMaintain high quality standards in every interaction.\nWork as a team to achieve common goals.\nParticipate in continuous improvement processes.\nReady for the next step?\nIf you meet these requirements and are excited by the idea of being part of a team that values excellence in customer service, we want to meet you!\nSend your updated CV and answer our questions.\nDon't miss this opportunity to be part of an exceptional team where your talent will be valued and your professional growth will be a priority!\nIn order to guarantee equal opportunities, applicants may voluntarily inform if they require any reasonable adjustment to participate in the selection process.\nJoin BancoEstado Contact Center and transform the customer service experience in Chile.",