Job Description

At BancoEstado Contact Center, we work every day to deliver a memorable and quality experience to our clients, advising and offering sustainable financial solutions through our customer service channels and social networks.

Our vision is to be leaders in care through non-face-to-face channels, impacting in a positive, sustainable and inclusive way.

BancoEstado Contact Center is looking for the best Customer Service Telephone Executives to work in a 100% teleworking modality.
*Offer compatible for all regions of Chile*

Features:
- Assist and provide excellent and quality service to our BancoEstado clients.
- Deliver immediate solutions with clear and precise information to BancoEstado clients.
- Attend and manage the needs of each request, call answered or generated.
- Duly comply with quality care protocols for our clients.
- Ensure the quality of care and satisfaction of our clients.

What do you need to apply?
- Motivation and affinity towards work in people care
- Immediate availability to participate in Training
- Availability to adapt to rotating shifts
- Minimum 6 months of work experience in Customer Service
- Have a personal computer or notebook with Windows 10 and 4 GB RAM.
- Stable internet connection

Hours:
- Rotating shifts from Monday to Sunday 5x2
- Working hours 40 and 25 hours per week
- Designated weekly shifts
- 100% teleworking modality
- FIXED term contract

Benefits:
- Collaborative work environment
- Paid and certified training on BancoEstado products and services
- Work in online mode, 100% Teleworking
- Training and continuous development
- Gain experience in an important company with national experience

*In the case of being selected, you must be available to participate in a Selection and Training process in real-time online mode*
We want you to be our next Care Executive. Do you want to know more? APPLY!",