Job Description

At Clínica Internacional we are looking for talents like you!\nWe are part of the BRECA group, we are a leading network of clinics and medical centers committed to excellence in health care.\nWe are looking for a Contact Center Executive - Remote who is highly competent and passionate about patient care.\nIdeal profile\nComplete or truncated technical studies in Administration, Marketing and/or related careers.\nMinimum 1 year Contact Center experience (Essential) to have certificates.\nMinimum experience of 1 year in the health field (Desirable).\nAvailability to work part time or full time.\nMain responsibilities\nResolve any patient doubts according to the quality of care defined by the Clinic.\nBook appointments for any of the headquarters or business units of the RED CI (includes SMA).\nProvide information about preparations and general information of laboratory.\nConstant training for more complex appointments.\nBack support for digital channels.\nPatient retention in case of blockages.\nWhat we offer\nEntry to payroll and legal benefits.\nEPS coverage at 75%.\nTraining and development opportunities.\nCorporate benefits.\nWe offer a dynamic and challenging work environment, with opportunities for professional growth and competitive compensation.\nJoin our team of caregivers. Here, every step you take has a greater purpose: Caring for lives and for the well-being of more people. Your work makes a difference, and together we make a positive impact on the lives of those who need us.\nAt Clínica Internacional we believe in the strength and value of diversity and we are committed to creating a space where everyone feels respected, valued and empowered. Therefore, in our selection processes, all applicants are evaluated, regardless of their sexual orientation, abilities, gender, age, ethnicity, race or other characteristics.",