Job Description

Are you passionate about financial management and dealing with clients? At iTalk, a 100% online English school growing in Latin America, we are looking for a results-oriented Collection Executive.\nFunctions\nManage the assigned client portfolio, carrying out timely follow-up on pending payments.\nContact clients through calls, emails and other channels for portfolio recovery.\nNegotiate payment agreements and comply with them.\nProvide customer service by resolving doubts related to account statements and billing.\nRegister and update management information in the system.\nComply with collection and service quality indicators.\nGenerate collection and delinquency reports.\n Requirements\nMinimum experience of 2 years in collections, collections or portfolio management.\nExperience in customer service and attention.\nManagement of office tools (Excel or other systems).\nNegotiation skills, assertive communication and customer orientation. client.\nAbility to work under pressure and meet goals.\nOrganization and focus on results.\nExperience in digital environments (desirable).\nWe offer:\nCommissions for compliance.\nExcellent work environment.\n100% remote work.\nExcellent work environment.\nOpportunity for professional growth.",