Job Description

Adecco is the largest Human Resources company in the world. We are leaders in human management. Every day we help more than 700,000 people find work through our extensive network.\nThat is why we are looking for a Service Manager\nRequirements:\n Technical or university professional with a degree in Industrial Engineering, Administration or related careers.\n Minimum experience of 1 year in similar positions.\n Experience in areas of training, education or organizational development, as well as in supervising teams.\nExperience in the banking sector is desirable. finances.\n Have management knowledge and management.\n Knowledge of planning and prioritizing tasks for oneself and for the team.\nAbility to prepare continuous and immediate reports.\n Knowledge of all intermediate level offices.\n Availability to occasionally attend client headquarters 2 to 3 times a month.\n Monday to Friday from 8:00 AM to 6:00 PM. (100% Remote Mode).\n\nFunctions:\nHe will be responsible for the comprehensive supervision of the service.\nHe will be in charge of the coordination and direct and constant communication with the Tribe Collaborator Experience and Digital Profiles.\nManage and communicate to the bank efficiently absences (leaves, licenses, vacations, etc.) to ensure the operational continuity of the assignments respecting the previous times.\nResponsible for the training of new employees ensuring a Successful approach to the basic functions that the operator must perform, including bank guidelines.\nResponsible for evaluating the employee's performance using the feedback we provide, ensuring an action plan to achieve the operator's development. \nResponsible for resolving doubts and queries related to any work aspect. \nEnsure that the operator has the necessary tools, access and resources to be able to operate correctly.\nAttend to queries, requests from the client team in a timely manner and through the bank's official channels.\nResponsible for training new entrants to the positions of academic operator and logistics operator.\n\n Benefits:\n Salary in line with the market.\n Mobility bonus.\n Bonus for remote work.\n Complete payroll. Legal benefits (CTS Gratuation, Vacations, Social Security, Legal Life Insurance, Family Allowance).\nAdecco Perú values ​​diversity and promotes equal opportunities in employment. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, age, national origin, disability or any other factor protected by applicable law.\nWe look forward to receiving your application and having the opportunity to work together to achieve success!",