Job Description

Make outgoing calls to patients.

Collect and record clinical and administrative information.

Clarify basic doubts about processes or indications.

Maintain compliance with protocols and quality standards.

Requirements

Bachelor's degree in Nursing (essential).

English level C2 (95–100% spoken and written).

Management of Microsoft 365, GSuite, CRM and Ring Central.

Schedule availability.

Remote mode (with initial in-person training).

Skills

Empathy and service orientation.

Excellent verbal and written communication.

Emotional intelligence.

Organization and attention to detail.

Problem solving.

Professionalism and confidentiality.",