Job Description

About the Role
Title:
ERP Technical Solutions Specialist
Location
Vancouver, British Columbia (Remote)
Department
Advisory Services
Employment Type
Full-Time
Minimum Experience
Mid-level
Compensation
$85,000 - 115,000 CAD per year, dependent on experience
Job Description:
ERP
Technical Solutions Specialist
VersaFile
, an RKO Company
is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations, and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional, and quick to value.
Role Overview
We are seeking a
n ERP
Technical Solutions Specialist who will play a
pivotal
role in delivering successful customer outcomes across two core service areas:
ERP/ECM
migrations and system integrations using
the
docuflow
suite of
integration
products
(d4i)
Implementation and delivery of docuflow for SAP (d4SAP)
This role sits at the intersection of technical delivery, solution implementation, and customer collaboration. You will work closely with sales, architects, developers, and project managers while owning hands-on execution for
ERP and ECM
migrations, integrations, and SAP
‑
connected
docuflow
solutions.
Key Responsibilities
docuflow
for integrations –
ERP/ECM
Migrations & Integrations
Participate in requirements gathering and design workshops with customers to understand ERP/ECM content management needs
Analyze existing client content structures, data models, and source systems to support effective migration and integration strategies
Design, execute, and monitor content migrations from legacy ECM platforms (e.g., OpenText, FileNet, etc.) to modern repositories (e.g., Box, SharePoint Online, etc.) using d
4i
Extract, transform, and load structured and unstructured content while ensuring data accuracy, completeness, and integrity
Perform data validation, reconciliation, and post
‑
migration quality checks
Troubleshoot and resolve migration or integration issues with minimal business disruption
Report on migration status, risks, and key metrics to project leadership
Identify
process improvement opportunities and contribute to reusable migration patterns
docuflow
for SAP – Implementation & Delivery
Participate in
requirements gathering and design workshops with customers to understand
ERP
and content management needs
Configure and implement d
4
SAP solutions aligned with customer business processes
Support implementations across SAP ECC and SAP S/4HANA, including
ArchiveLink
and related document management scenarios
Assist
with solution provisioning, configuration, testing, and deployment
Deliver solution walkthroughs and demonstrations to customers during implementation
Support go
‑
live activities and provide post
‑
implementation support as needed
Create and
maintain
technical and functional documentation
Cross‑Functional & Project Contributions
Collaborate with project managers to support planning, estimates, and delivery timelines
Work closely with sales, architects, developers, and fellow consultants to deliver end
‑
to
‑
end solutions
Support internal knowledge sharing and continuous improvement initiatives
Communicate effectively with both technical and non
‑
technical stakeholders
Key Attributes and Qualifications
BSc/BA or equivalent experience
5+ years in client-facing consulting/delivery
ERP + ECM implementation, migration, and
/o
r
integration experience
Presales support (demos, technical Q&A)
Ownership mindset; accountable for outcomes
Comfortable balancing hands-on delivery with customer engagement
Curious and quick to learn new platforms/patterns
Manages multiple workstreams in active projects
Sound judgment and decision-making
Track record
delivering on time and on budget
Soft-
Skills
Strong written, verbal, and presentation communication
Influences and aligns stakeholders to drive decisions
Navigates client organizations to unblock delivery
Solves complex/ambiguous problems with sound judgment
Works effectively independently and in teams
Understands functional design and translates requirements into delivery
Com
fortable
presenting
solutions to technical and executive audiences
Technical Skills
ECM/
ER
P
content platforms: Box, SharePoint Online,
M-Files, Documentum,
eDocs,
Kiteworks
,
Onbase
,
OpenText, FileNet (and similar)
SAP
ECC/S/4HANA
ArchiveLink
,
DMS/DIRS
,
KPro
(or similar document services)
SAP-integrated document management solutions
Exposure to SuccessFactors, BTP, and SAP cloud apps
Databases: SQL, Oracle, DB2
Storage: on-prem (NAS/SAN) and cloud object storage (AWS S3, Azure Blob, etc.)
Azure: networking, virtualization, containers
Scripting/integration: PowerShell; APIs (SOAP/REST); JSON; Java;
RegEx
Reporting to:ERP Services Delivery Manager
Location:This role is primarily based in North America (remote work from home
),
but travel
may
be
. You will
be required
to work in the Pacific Time zone.
Type:Full-time permanent
Salary:$
85
,000 - 11
5
,000
CAD,
dependent
on experience
Perks:
Stab
le, supportive and
growth oriented
work environment
Comprehensive health and benefits plan
B
onus program
Home Internet Program
To Apply:
Please
submit
your Cover Letter and Resume
VersaFile's
core purpose is to deliver solutions for clients that make a difference
.
To make a difference, we need people from all
walks of life
.
By the way, we
genuinely care about
people,
and it is embedded into who we are
.
For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together
let us
make a difference!
We thank all applicants for their interest, and we will contact you for an interview if you are short-listed as a candidate.