Job Description

Who are we and why is this role key?
We are a growing digital project focused on process automation, efficiency and scalability. We are looking for an organized, proactive person with a technical-operational profile who will become a key piece so that our systems work in a fluid, automated and optimized way.
This role is not just execution: we are looking for someone who analyzes, improves and proposes solutions.
Job Description
The Automation, CRM and Digital Operations Specialist will be responsible for configuring, maintaining and optimizing the company's digital systems, mainly GHL, as well as automations, AI agents, mailing campaigns and mass messaging. You will also provide support in general technical configurations of the business.
Main responsibilities
GHL (CRM and Automations)
Configuration and maintenance of funnels, workflows and automations in GHL
Creation and management of forms, pipelines and triggers
Email, SMS and WhatsApp sending configuration
GHL integration with external tools (Zapier, n8n, APIs, Webhooks)
Internal technical support related to GHL
Automations and AI Agents
Implementation of operational automations
Configuration of AI agents (tracking, automatic responses, reports, etc.)
Optimization and continuous improvement of existing flows
Clear and orderly documentation of processes and automations
Mailing and Mass Messaging
Email Marketing Campaign Configuration
Segmentation and list management
Sending mass messages (Email / WhatsApp / SMS)
Deliverability and good practices review
Social Networks (technical part)
Social media integration with GHL
Automations related to lead capture and management
Technical support (not design)
General Tools and Settings
Basic GoDaddy configuration (domains, DNS, emails)
Organizing tasks and projects in Trello
Support in general technical configurations of the business
Clear process documentation
Requirements
Essentials
Verifiable experience with GHL
Knowledge of automations, workflows and triggers
Email Marketing Management
Experience with mass messaging
Using Trello or other management tools
Basic knowledge of domains and DNS (GoDaddy)
Desirable (not mandatory)
Experience with Zapier/n8n
Use of APIs or Webhooks
Experience with AI agents
Basic knowledge of HTML/JavaScript
Previous experience in digital agencies",