Customer Management Specialist for Real Estate Sales (remote)

July 24, 2026

Colombia

Full-time

Computrabajo

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Descripción

Job Description

We are looking for a Real Estate Lead Conversion Specialist with a commercial mentality, excellent communication and quick response to serve clients interested in purchasing properties in Florida.

You will not do cold prospecting. The company will provide you with qualified leads generated by digital campaigns, social networks and referrals. Your mission will be to contact, evaluate, follow up and convert opportunities into appointments, reservations or sales.

Responsibilities:
- Quickly contact assigned leads via WhatsApp, calls, social networks and CRM.
- Evaluate the client's needs and qualify their profile.
- Segment the lead into the appropriate funnel according to their profile.
- Schedule Consulting meetings with qualified prospects.
- Provide constant follow-up until the client advances in the commercial process.
- Handle objections with a consultative approach.
- Register management in the CRM and support in confirming appointments.

Requirements:
Minimum 2 years of experience in sales, customer service, call center, Real Estate, Insurance, Banking, Tourism or commercial areas.
Excellent verbal and written communication.

Organized, proactive profile, oriented to results and achievement of goals.
Management of WhatsApp Business, internal CRM, digital agendas and video calls.
You need your own computer, preferably MAC, stable internet and adequate workspace.

Intermediate English desirable. Not for conversation, only for reading and writing, translation for responses to eventual messages.

We are looking for a person:
Agile and action-oriented.
Able to adapt to the position's operation system.
Proactive, with problem-solving ability, working as a team.
Persuasive and with excellent customer service.
With emotional intelligence to deal with the pressure of high volume calls with clients and their needs.
Organized and disciplined with follow-up.
Responsible, ambitious and focused on results.
Able to generate trust and empathy with customers.
Eager to belong to a highly efficient work team focused on goals and systems, giving everything to achieve the individual goal and adding to the global goals of the company.

We offer
100% remote work.
EST Florida time (USA).
Hot leads daily.
Base salary + attractive commission plan.
Training and continuous support.
Growth opportunity in an expanding real estate company.",