Job Description

At ACT S.A. We are looking for a Printing Specialist – Administration Platform to join our team under Freelance modality.

We are looking for a professional with experience in administration of corporate printing platforms, capable of ensuring operational continuity, monitoring and control of printing services, contributing to efficient management of resources, consumption and availability of associated equipment.

Main functions:
•\ Manage and maintain print management and monitoring platforms in corporate environments.
•\ Supervise the operation of printing services, ensuring their availability and operational continuity.
•\ Configure, update and optimize printing management and consumption control tools.
•\ Manage incidents, requirements and support activities related to the platform.
•\ Monitor the performance of equipment, services and consumables, generating alerts and preventive actions when appropriate.
•\ Coordinate activities with suppliers, user areas and technical teams to resolve incidents and improve the service.
•\ Manage and keep updated information associated with assets, configurations and platform components.
•\ Prepare operational reports and technical documentation related to the administration of the service.
•\ Participate in continuous improvement initiatives linked to the management and optimization of printing services.

Requirements:
•\ Technical or professional degree in Information Technology, Computer Engineering, Computer Support or related field.
•\ Minimum 3 years experience in printing platform administration in corporate environments.
•\ Experience using print management and monitoring tools.
•\ Training, courses or certifications in HP, Kyocera printing solutions or other similar technologies are desirable.
•\ Knowledge in network administration and service monitoring.
•\ Experience in configuration management and control of technological assets.
•\ Knowledge of control and monitoring systems for printing consumption.
•\ Management of platforms such as HP Digital Sending Software, HP JetAdmin, Kyocera DM Connect Pro, Kyocera KMNetViewer, PaperCut, Megatrack or equivalent solutions.

Position conditions:
•\ Hiring modality: Freelance.
•\ Participation in a rotating on-call scheme outside of business hours, including weekends and holidays.
•\ Shift system and schedules defined in accordance with the operational needs of the project, which will be communicated in advance according to the service planning.
•\ Participation in technological services aimed at operational continuity and administration of corporate platforms.
•\ Availability to comply with the operational and administrative conditions required by the service.

If you have experience managing corporate printing platforms and are interested in participating in technological projects with high operational demands, we invite you to apply and be part of our team.
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