Job Description

Job Description
We are looking for a person responsible for operations and marketing at Bose, with the ability to manage tasks in an organized manner and support the optimization of products and promotions on the company's websites.
Responsibilities:
Manage all operational and marketing tasks at Bose.
Ensure timely site updates for all operational tasks.
Support the optimization of product sales, launches and promotions at Bose.
Ensure pricing and promotions are accurate and implemented correctly on supported websites.
Maintain and optimize merchandising, including product recommendations, cross-sells, upsells, and search on Bose.
Support global alignment for planned new product launches and maintain localized DTC calendar.
Maintain promotional prices of products in collaboration with the Marketing, Operations and Customer Service teams.
Support the management of core products, accessories and refurbished products in collaboration with Sales Operations.
Assist in testing site operations, maintenance and development activities.
Collaborate in the development and documentation of business requirements for Bose capability enhancements and support their implementation.
Collaborate with internal teams and non-DTC functions to ensure Bose meets its objectives.
Help create performance reports, providing information on e-commerce and site performance.
Maintain shared calendars, tasks, updates, and departmental documents to support team operations.
Support Bose e-commerce sites in North America and APAC when required.
Requirements:
Minimum of 3 years of experience in e-commerce operations or marketing functions.
Knowledge of Salesforce or similar e-commerce platforms.
Experience in web analysis tools such as GA4 or equivalent.
Experience with SAP and/or other Salesforce tools.
Experience in marketplaces is valued.
Experience working in teams with an Agile structure, including the use of project management tools such as JIRA.
Experience working with global and cross-functional teams across multiple regions and time zones.
Attention to detail.
Fluency in written and spoken English.
Knowledge of French and/or German is a plus.

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