Job Description

Job Description
The position is aimed at providing exceptional remote support for mission-critical SAP applications, ensuring the correct resolution of incidents and continuous support to customers.
Responsibilities:
Provide remote support for SAP applications.
Resolve complex customer issues through methodical problem solving based on expert knowledge of SAP application functionality and technology.
Work with clients daily to understand their needs.
Provide remote support and training for multiple SAP FI/CO modules.
Support customer customizations, sharing implementation and best practice advice.
Develop application bug fixes for critical product defects.
Requirements:
5+ years of relevant SAP experience, particularly with all aspects of SAP Finance and Controlling (FICO).
5+ years of experience directly supporting end users of applications in a corporate environment.
Working knowledge and understanding of supporting business processes.
Fluency in English and Portuguese.

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