Job Description

We are BPO Global Services, a diverse and inclusive community of global talent committed to building authentic relationships in every interaction.\nWe are currently seeking a Bilingual Agent (English) whose main objective will be to provide guidance on the companys products or services, identify customer needs, and achieve effective retention while ensuring high standards of quality, productivity, and service.\nOffer Details\nSalary: COP $2185.000 + COP $500.000 bonus + retention commissions\nContract Type: Freelance\nSchedule: Monday to Sunday (one day off per week)\nRequirements\nIntermediate to advanced English proficiency\nHigh school diploma\nFull-time availability\nMinimum of 6 months of experience in a call center environment (sales or retention)\nKey Responsibilities\nDevelop in-depth knowledge of assigned products or services\nProvide clear and objective guidance to customers\nContact customers to close sales and/or retention cases\nPromote assigned services effectively\nReport results to the immediate supervisor\nComply with company policies, procedures, and guidelines\nWe are not looking for just any profile. We are looking for someone who understands that speaking another language is more than a skillit is an opportunity. And this could be yours.\nJoin BPO Global Services and take your career to the next level.",