Job Description

On behalf of one of our clients, a leader in the WIN telecommunications sector, we are looking for talent to fill the position of:\n\nWIN RETENTION ATTENTION\n\nFUNCTIONS:\n- 100% voice service channel.\n- Call distribution: 80% incoming (IN) and 20% outgoing (OUT).\n- Second line of attention derived from the ATC.\n- Main focus: retention and customer loyalty.\n\nREQUIREMENTS:\n- Minimum experience: 6 months in cross, collections, withholdings, banking, insurance or education / 1 year (minimum) in atc OR 6 months in pure sales ONLY CALL CENTER\n-Have own tools for management\nHOURS:\nMonday to Sunday 3pm to 12am (ONLY 8H MANAGEMENT + BREAK)\nHolidays: They are worked and paid in accordance with the law.\n\nBENEFITS:\n- Basic salary: S/ 1,130.\n- Variable by indicators S/ 1,200\n- Teleworking bonus: S/ 80.\n- Full EPS 100%\n- Cancer insurance at 50%\n- Complete payroll\n- Educational and corporate agreements\n- Line career\nAt manpower we promote the inclusion of people with disabilities",