Job Description

More digital. More human. More Minsait.\nWe are a leading global technology and digital consulting company that connects people, technology and business to generate growth, transformation and positive and sustainable impact.\nWe are looking for a Full Change Manager eager to work in our multidisciplinary teams.\nWhat is the challenge we propose to you?\nYou will be in continuous contact with technological developments, promoting digital transformation.\nYou will participate in projects and developments that have high visibility and that make a difference with disruptive solutions and specialized for the entire value chain.\nWhat do we expect from you?\nExperience of at least 2 years in IT service management.\nKnowledge in ITIL Foundation (desirable).\nExperience in ITSM tools.\n Knowledge in infrastructure: servers, networks, applications, databases, cloud (Azure/AWS).\nExperience in ITSM tools: ServiceNow, Manage Engine ServiceDesk Plus, JIRA Service Management\nFunctions of the position:\nAccompany Change Management in key meetings.\nProvide support in ITSM tools (Aranda).\nResolve queries and ensure the correct flow of tickets.\nEscalate incidents to guarantee the continuity of the service.\nReasons why you will love being a Minsaiter:\nPayroll from day 1\nProfessional career and access to a training platform adapted to your needs and motivations.\nEPS covered by 100%\nMODALITY: REMOTE\nCorporate discounts\nAccess to Udemy\nMinsait, technology for a more human future!\nOur commitment is to promote work environments in which people are treated with respect and dignity, seeking the professional development of the workforce and guaranteeing equal opportunities in their selection, training and promotion, offering a work environment free of any discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance.",