Job Description

Your challenge will be to manage the preventive collection of direct sales consultants through telephone contact, promoting timely payment before default and promoting the continuity of orders, commercial reactivation and strengthening the relationship with the consultants.

Main Functions:

1. Make follow-up calls and preventive collection.
2. Promote timely payments and order continuity.
3. Generate payment commitments and portfolio monitoring.
4. Identify opportunities for commercial reactivation.
5. Manage objections and provide solutions to consultants.
6. Register information and monitoring in the corresponding systems.
7. Comply with management and service quality indicators.

Requirements:

\ • Experience in collections, telephone sales, telemarketing or customer service.
\ • Negotiation and communication skills.
\ • Commercial orientation and achievement of objectives.
\ • Basic use of Office and management tools.
•Availability to work with Central American markets.",