Job Description

Join Siigo and help transform the way thousands of companies operate with technology\n \n \nAt Siigo we are looking for a Renewal Manager to join our team and take innovation to the next level. If you are passionate about challenges, this is the place where you can make a difference. \n \n \nYour challenges: \nYou carry out the renewal of the clients assigned to you through the skills, ensuring proper management, classification and monitoring.\nYou receive calls from clients through the different service channels with the aim of identifying why they have not renewed their product and achieving the recovery of the pending balance.\nYou contact the clients who have not generated the renewal of their invoice and identify the reason why they have not done so, achieving the collection.\nYou guarantee the documentation of all interactions.\n\nWhat do we need from you?\nCompleted technologist \nYou have a minimum of 1 year of experience in portfolio collection management, customer service, loyalty, customer retention and sales.\nKnowledge and use of office tools.\nSchedule availability.\nExcellent internet connection.\n\nWhat we offer: \nRemote work. \nA team that is committed to learning and real growth. \nAn environment where innovation and collaboration are everyday life. \nBenefits that really make a difference. \n \nWe propose: \nBe part of a company that transforms your life by promoting a culture of excellence, based on a purpose, values and skills, which is our essence and differentiates us from other companies.\nEnjoy a Benefits, Wellbeing and Balance Plan, which integrates our life inside and outside the company, creating experiences of happiness for everyone (collaborators and family).\nInterest and support in your continuous learning, professional and personal growth.\nHave fun doing what you do. you like and achieve incredible results.\nBe you and live in an inclusive and diverse work environment.\n \nAt Siigo, we value the unique experiences and perspectives of each person. We believe that everyone has something valuable to contribute and we are excited to meet those who would like to contribute to our team. If you are passionate about growing and making a difference in an inclusive environment, we want to meet you!"