Job Description

Join Siigo and transform lives with us! \nAt Siigo our purpose is to transform the lives of our team, accountants and entrepreneurs. We believe that, with your talent and unique perspectives, we can achieve great things together. We would love for you to join our team and be part of this exciting adventure. \nJob Description \nWe are looking for passionate people who want to be part of the Customer Success team in the position of Renewal Manager. We value diversity of experiences, skills, and are committed to creating an environment where everyone feels valued and supported. \nYour Challenges \n You renew the clients assigned to you through skills, ensuring proper management, classification and monitoring. \n You receive calls from customers through the different service channels with the aim of identifying why they have not renewed their product and achieving recovery of the outstanding balance. \n You contact customers who have not renewed their invoice and identify the reason why they have not done so, achieving collection. \nYou guarantee documentation of all interactions. \n \nWhat are we looking for? \n Completed bachelor's degree or professional degree in accounting or related field. \nMinimum one year experience in portfolio collection management, customer service, sales, customer loyalty and retention. \n You have knowledge of Excel and basic accounting knowledge \n \nWhat We Offer \n Remote Work. \nIndefinite-term contract. \nFull schedule. \n \nWe propose to you \n Be part of a company that transforms your life by promoting a culture of excellence, based on purpose, values ​​and skills, which is our essence and differentiates us from other companies. \n Enjoy a Benefits, Wellbeing and Balance Plan, which integrates our life inside and outside the company, creating experiences of happiness for everyone (employees and family) \n Interest and support in your continuous learning, professional and personal growth. \nHave fun doing what you like and achieve incredible results. \nBe you and live in an inclusive and diverse work environment. \nAt Siigo, we value each person's unique experiences and perspectives. We believe that everyone has something valuable to contribute and we are excited to meet those who would like to contribute to our team. If you are passionate about growing and making a difference in an inclusive environment. \nWe want to meet you!",