Job Description

About the Role
Title:
Global Content Operations Senior Specialist
Location:
US, Minnesota, Maplewood
Work location:
This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN, or other 3M Global work location
Full-time
Hybrid
Job Description:
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description
Global Content Operations Sr. Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As Global Content Operations Sr. Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Reporting to the Global Content Optimization Manager, support change management for new processes, systems, and ways of working, ensuring effective adoption globally.
Support global product content operations, ensuring alignment with business needs and market expectations.
Foster strong BG relationships to ensure appropriate KPIs and customer-focused results are captured as outcomes to Global services.
Partner and align with other process workstreams across GMSS services and BG needs.
Establish close alignment with GMSS Area service teams to ensure mutual support and optimal processes across all content services supported by the Global team.
Ensuring compliance with data privacy and related regulatory requirements.
Supporting Product Helix by connecting operational processes to system requirements, data quality needs, lifecycle timelines, and communication needs across platform users.
Further developing communication strategy for process alignment and adoption across relevant workstreams.
Fostering a culture of accountability, performance, and inclusion across all teams.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor’s degree or higher in Business Administration, Marketing, Operations, Information Technology (completed and verified prior to start)
Six (6) years of experience in global operations, content operations, or product data management
in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
Strong communication and stakeholder‑management skills across global and area teams
Knowledge of product content systems, data governance, and lifecycle management systems
Experience presenting to and/or supporting senior-level executives
Demonstrated ability to manage KPIs, performance metrics, and operational reporting
Proven leadership experience managing teams in a global or matrixed organization
Work location:
Work location: This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN or other 3M Global work location
Travel: May include up to 10%
Relocation: May be authorized
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
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