Job Description

Company DescriptionFor more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.As a Member Of Our Princess Team, All Heartists Are Valued And Recognized, The Same As Our Guests And Local Communities. Consider Joining Us, If You EnjoyConnecting guests to the extraordinary place we call homeDiscovering a broad offering of career pathsLearning and thriving among a group of international hospitality professionalsBeing passionate about people and attentive to the world - we are globetrotters!Going beyond the walls of our hotel to support our communityTaking pride in our differencesThen this could be THE perfect opportunity for you, and we cannot wait to welcome you.#WeAreHamiltonPrincessJob DescriptionSummary of Responsibilities:ResponsibilitiesReporting to the Head House Person & Floor Supervisors, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesResponsible for cleaning guest corridors, rooms, balconies and other specific areas of the hotel as assignedAssist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties as requiredRemove dirty linen, garbage and recyclables from guest rooms in a timely manner and processed accordinglyRespond in a timely manner to guests’ special requests for miscellaneous items (i.e.: cribs, cots, extra towels etc.)Maintain required inventory levels in Housekeeping closets; including collection and distribution of clean linen, restocking paper supplies and amenities as requiredEnsure housekeeping equipment is cleaned and maintainedReport any defects in guestrooms and surrounding areas to Royal Service and Housekeeping leadership in a timely mannerTreat each and every Guest as a unique individualAnticipate Guests’ needs with thoughtful and personal touchesResolve Guest problems and never say “no” without offering analternativeBe an ambassador for the Brand, Hotel, Community and ColleaguesBe guided by Fairmont core values; respect, integrity, teamwork and empowerment and accountabilityFollowing outlined procedures when performing housekeeping dutiesParticipate in hotel committeesStrict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)Perform any other duties, tasks, and assignments within your department as required.QualificationsQualifications: Previous housekeeping experience in a luxury hotel environment is an assetMust possess a strong work ethic and be able to work efficiently in a demanding, fast paced environmentMust be physically fit and have the ability to stand, lift, push and pull for long periods during shiftExcellent communication and organizational skillsKnowledge of all hotel facilities and surrounding area is an assetAbility to work well under pressureAdditional InformationPhysical Aspects of Position (includes but are not limited to): Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day. Does not lift weights exceeding 25 lbs. Requires constant repetitive motion.Please mention the word **BEAUTIFULLY** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.