Job Description

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.)Review all HRIS transactional process requirements on a daily/weekly and as needed basis and manages the approval or rejection processUnderstand the core HR policies and processes to make quality and timely processing decisionsEscalate transactional process issues and advanced issues to management for reviewManage all incoming HR cases/calls/chats requiring significant, HR Generalist knowledge and understanding a wide variety of HR processes, policies, and technical procedures such as questions pertaining to benefits, compensation, wellness programs, and leave of absenceLeverage other key business contacts as needed to resolve employee inquiries and related processes and deliverables (i.e., LOA, Benefits, Retirement, HR Tech, Payroll, Compensation, Employee Relations, Talent Acquisition, Eligibility, Performance Management, Benefits, Corporate Real Estate)Manage cases with the utmost care, quality, and attention to detail, all while providing accurate information while enhancing the employee's experience with HR:ConnectConsult with leadership on any possible trends or escalations and may become point of contact for reaching out to other HR Centers of ExcellenceRequired Skills (top 3 Non-negotiables)Resourceful - self-sufficient (efficient)Takes ownership - fails fast and learns fast. Coachable/Receives feedback well and seeks it as well. Strong Communicator - verbal and writtenPreferred Skills (nice To Have)Oracle HCM experiencePassion for HR. Possesses HR knowledge - extending to SHRM CPStrong relationship builderDisqualifiers/Dislikes on ResumesInexperience with HR and high-volume work environment/high case load. Education RequirementsAssociates or Bachelors in HR or 5 years of HR experience in lieu of educationRequired TestingN/ASoftware Skills RequiredExperience in Oracle HCM, Ultipro/UKG, and/or ServiceNow PreferredRequired CertificationsNone - HR certifications would be a bonusPlease mention the word **PRODIGIOUS** and tag RMTM2LjI0My44OS4yMzE= when applying to show you read the job post completely (#RMTM2LjI0My44OS4yMzE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.