Job Description

Argentina Remote\n\nWe are seeking a highly experienced Bilingual Licensed Insurance Virtual Assistant (English/Spanish) to support day-to-day Commercial Lines operations. This role is ideal for a senior insurance professional with strong autonomy, deep knowledge of U.S. commercial insurance processes, and the ability to manage the full policy lifecycle with minimal onboarding. The selected candidate will play a key role in policy servicing, quoting, renewals, and carrier coordination, acting as a reliable extension of the clients internal team in a fast-paced, service-driven environment.\n \nKey Responsibilities \n\nManage policies throughout the full lifecycle: quote, bind, endorse, renew\nProcess endorsements, cancellations, and policy updates accurately and efficiently\nHandle renewals and remarketing to ensure competitive coverage and pricing\nMaintain precise and up-to-date records within the agency management system (AMS)\nClient Communication via phone, email, and messaging\nClearly explain coverage options, policy terms, and premiums\nSupport clients with policy changes and service inquiries\nConduct multi-carrier quoting and coverage comparisons\nWork directly with carriers to bind, amend, and renew policies\nNavigate carrier portals and underwriting requirements effectively\nRetention & Account Support\n\n\nExperience\nBackground working with independent insurance brokerages\nFamiliarity with U.S. insurance markets and carriers\nExperience supporting B2B clients or high-level commercial accounts\nActive U.S. Property & Casualty Insurance License \n25 years of hands-on experience supporting Commercial Lines insurance\nStrong understanding of policy lifecycle management\nProven experience working with Applied Epic or similar insurance agency management systems",