Job Description

About the Role
IT Support and Compliance Analyst
Remote US
We’re a mission-driven team committed to health equity and innovation in community-based care. You’ll thrive here if you’re eager to take initiative, value autonomy, and enjoy building structure where none exists. Join us to build scalable, human-centered technology that empowers frontline workers and improves lives across the U.S.
About the role
Pear Suite is looking for a detail-oriented IT & Security Analyst to support our IT security and compliance efforts on a part-time basis (approx. 20 hrs/week). This is a tactical, hands-on role, you'll work closely with our CTO to keep our systems secure, our access controls tight, and our operations audit-ready.
This is a great opportunity for someone building their career in IT security and compliance who wants deep, practical exposure to HIPAA, HITRUST, and SOC 2 in a fast-moving healthcare SaaS startup, or someone towards the end of the career looking to stay active it the workforce on a part-time basis.
What you'll do
Security & Compliance
Support maintenance of HITRUST, HIPAA, and SOC 2 compliance tasks under CTO guidance
Help draft and update internal policies and security documentation
Conduct annual risk assessments and evidence gathering for third-party audits
Monitor security practices and incidents, and drive mitigation efforts
Internal IT Support
Execute employee onboarding and offboarding checklists (system access, device setup, deprovisioning)
Manage internal tools, access controls, device management, and vendor reviews
Support device management and assist with vendor review documentation
Help maintain GCP infrastructure compliance documentation alongside the CTO
Support incident response and change management proceduresDescribe the specific responsibilities and job functions of the role
Qualifications
At least 3-5 years of experience in IT support, security, compliance, or a related role
MUST have SOC2 and HiTrust audit experience
Experience with audits, security assessments, or vendor risk program
Experience managing access controls, SaaS tools, or device setup/offboarding
Self-starter with excellent time management, comfortable operating independently in a fast-paced, ambiguous environment
Adaptable and resourceful, willing to wear multiple hats and take ownership across domains
Proactive problem-solver with a bias for action and continuous improvement
Nice to Have
Experience in a healthcare or B2B SaaS environment
Familiarity with GCP, Vanta, or similar security and compliance automation tools
Experience with MDM or device management tools
Exposure to vendor risk management or third-party security reviews
Compensation
The salary range for this role is $45-$50 per hour.