Job Description

Our Company:\nSalvatech is passionate about delivering results with the best talent in each industry. We create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. At Salvatech, we pride ourselves on the amazing team culture we have built in our company! Seeing our employees happy and comfortable is one of our top priorities.\nLocation: Colombia - Remote\nEnvironment: Colombian and International Teams\nLanguage: English Advanced\nSchedule: Early start, 6:00 AM or 7:00 AM Colombia (4:00 AM or 5:00 AM PT) Monday - Friday\nSalary: $3,000,000 COP - $3,500,000 COP\n\nRole Summary:\nEnsure end-to-end shipment visibility and operational flow by providing proactive client updates, accurate tracking/tracing, on-time port scheduling, and complete documentation in the TMS to support dispatch, customer satisfaction, and billing.\nResponsibilities:\nProvide timely, accurate client updates on driver and shipment status.\nTrack and trace containers; maintain real-time visibility in the TMS.\nSchedule and coordinate port appointments and required entries.\nUpload images and supporting documentation into the TMS for accounting/invoicing.\nMaintain organized, accurate records and update systems promptly.\nSupport dispatch and day-to-day logistics administrative tasks.\nFacilitate smooth communication between drivers, customers, and internal teams.\nQualifications:\nExperience in logistics, transportation, or dispatch support\nStrong knowledge of tracking & tracing, scheduling, or appointment setting\nExperience using TMS or similar logistics systems.\nExcellent organizational and multitasking skills.\nStrong written and verbal communication skills in English.\nAbility to work independently in a fast-paced environment.\nDetail-oriented with a proactive problem-solving mindset.\nProficiency with Google Workspace or Microsoft Office.\nStrong attention to detail and accuracy in data entry\nWhat success looks like (first 60 days):\nCustomers receive timely, professional, and accurate updates.\nContainers are consistently tracked and traced; exceptions flagged early.\nPort appointments are scheduled correctly and on time.\nDocumentation is uploaded promptly and accurately to enable on-time invoicing.\nCommunications with drivers, customers, and internal teams are organized and efficient.\nDay-to-day logistics support tasks are handled with minimal oversight and high accuracy.",