Job Description

About the Role
Title:
Network Telecom Administrator II
Location:
Little Rock, Arkansas, 72223, United States
Hybrid
Full-time
Travel
Required:
Yes 0-15%
Department:
Information Technology
Job Description:
Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive and transparent pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
Relocation bonus (if applicable)
Hybrid
working environment for positions that are eligible
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
PLEASE NOTE:
SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Network Telecom Administrator II Pay Range - $77,900.00 - $99,325.00
OVERVIEW
The Network Telecom Administrator II position is responsible for performing duties as assigned and assisting other members of the networking/telecommunications team in the support of the data, network security and voice communications resources deployed throughout the Southwest Power Pool offices. This includes the local and wide area high-speed data circuits, analog fax/voice circuits. Specific devices are, but not limited to, routers, switches, firewalls, intrusion detection systems, VPN, call manager systems, voice mail systems, voice recorders, wireless LAN, audio and video conferencing, IP address management and load balancers.
This position is also responsible for the wiring, both copper and fiber, and cable management of the aforementioned circuits and equipment. Included in the responsibilities are the intermediate programming, hardware maintenance and software support of these systems throughout SPP. This includes the primary, disaster recovery, and member locations. Reliable, highly available networking, network security and telecommunications are critical to the operations of Southwest Power Pool and its member companies and have the potential for significant economic impact.
ESSENTIAL FUNCTIONS
Perform all aspects of junior level responsibilities.
Perform and manage basic operations of network/telecom/security installation: hardware and OS software.
Problem troubleshooting/resolution of all network resources deployed by SPP.
Perform basic aspects of network/telecom/security day to day administration
Support and administer routers, switches, firewalls, load balancers, ids/ips, wireless lan and network access control as skill sets allow
Administer core network/telecom business services (i.e. voice, conferencing, IPAM/DHCP/DNS, etc.) as skill sets allow
Administer core security business services (i.e. firewall access, vpn, ids/ips, etc.) as skill sets allow
Maintain hardware and software asset management information
Provide input and guidance to other team members as needed
Provide project tasks and coordination, including the establishment of schedules and milestones, allocation of resources, and progress reporting for projects within IT department
Provide input to IT planning process in regards to network computing resources
Coordinate and communicate with SPP member companies regarding SPP-administered network systems and resources used by the member companies
Coordinate and communicate with vendors of network/telephony and security systems implemented at SPP
Coordinate and communicate with vendors of WAN/LAN voice and data circuits and services
Effectively communicate, both written and verbal, with all IT groups. Clearly conveys plans, ideas, and procedures to all IT groups and other SPP departments as well as comprehends plans, ideas, and procedures relayed by those groups
Use of high level organizational skills to handle priority projects/tasks that involve different IT groups as well as other SPP departments
Employ best practices as they apply to the network/telecom/security architecture
Participate in on-call rotation
Adhere to all SPP policies and procedures
Minimal
travel
is required
QUALIFICATIONS
Education Requirements:
Bachelor’s degree in an Information Technology related field, or equivalent experience
Experience Requirements:
A minimum of four years network infrastructure support experience is required
Required:
Basic knowledge of technologies across multiple network, network security and telecommunications platforms
Entry level Network and/or Telecommunications certifications required
Entry level Network Security related certifications are required
Excellent written and oral communications skills are essential
Preferred:
Previous experience with NERC, FERC, CIP and SSAE16 is preferred
A variety of experience in Information Technology field projects is preferred
Basic Juniper, Cisco, Crossbeam, TippingPoint and/or F5 experience is preferred
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at
HR
@spp.org
and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).