Job Description

Vacancy: Patient Care Representative \nLocation: 100% remote (pick up equipment at the nearest site) \n Hours: Monday to Friday, 8:00 AM 5:00 PM PST (includes 1 hour of lunch) \nSalary: Competitive\nLanguage required: English B2+ or higher, with solid vocabulary in medical area and billing \n \n Job Description \nWe are looking for a Patient Care Representative with experience in the medical field, responsible for scheduling appointments, manage authorizations and provide support to patients on billing issues and healthcare processes. The ideal candidate must be empathetic, organized, and able to communicate clearly with both patients and medical staff. \n \n Responsibilities \nSchedule medical appointments via telephone \nFamiliarize yourself with health insurance companies and authorizations \nProcess orders accurately and efficiently \nManage patient referrals \nMaintain clear and professional communication with patients and internal staff \n \n Requirements \nProven experience in the field of healthcare and medical process management \nKnowledge of medical platforms and terminology \nEnglish B2+ or higher, with Strong vocabulary in billing and medical area \nClear and professional communication skills \nAbility to work remotely with discipline and organization \n \nThis vacancy is ideal for profiles with experience in healthcare and billing, B2+ English proficiency and empathetic communication skills.",