Job Description

About Us

At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.

We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

About the Role

In this role, you will be the backbone of our People Operations as Félix continues to scale. We are looking for a highly analytical professional with a strong Accounting or Audit background to take ownership of our payroll integrity and operational workflows.

You will sit at the center of the employee lifecycle, ensuring that every collaborator and manager across our global team has a seamless experience—from their first day of onboarding to the precise receipt of their compensation. This is a role for a \"builder\": someone who can take our current manual processes and lead the charge in automating and streamlining them using technology and AI.

This position is a perfect fit for an autonomous, curious, and dynamic individual who thrives in multicultural environments. If you are someone who doesn't just \"input\" data but audits it with a detective’s mindset, you’ll feel right at home at Félix.

Responsibilities

Payroll & Incident Ownership: Execute and validate end-to-end payroll for Mexico and international contractors. This includes calculating and auditing bonuses, overtime, vacations, and all extraordinary compensation for the entire team.
Employee Lifecycle Management: Lead the onboarding logistics, ensuring all new hires are correctly registered across our tech stack and maintaining accurate employee records throughout their journey.
Process Automation: Identify bottlenecks in current manual platforms and implement tech-driven solutions to scale our People Operations.
Audit & Compliance: Act as a guardian of data accuracy, conducting regular audits of payroll inputs and maintaining rigorous governance checks in collaboration with the Finance team.
Stakeholder Support: Serve as the primary point of contact for all team members regarding payroll queries, benefits, and reimbursements, providing high-quality internal support.

Requirements

Professional Experience: 2 to 4 years of experience in Payroll, People Operations, Accounting, Finance, or Audit. Having a background in a Big 4 firm or a high-growth tech environment is a significant plus.
Educational Background: Degree in Accounting, Finance, or a related field is strongly preferred to support the highly numerical nature of this role.
Analytical Mindset & Rigor: Strong attention to detail with a \"detective\" mindset. You don't just input data; you audit documentation and operational workflows to ensure 100% accuracy and compliance.
Tech Proficiency: Advanced skills in spreadsheets (Excel/Google Sheets) and experience using HRIS or operational tools (Runa/Rippling). A proven interest (or experience) in automating manual processes and improving efficiency is highly valued.
Adaptability & Autonomy: High level of disposition and autonomy. You have the ability to manage multiple priorities in a fast-moving environment, building processes from scratch as we scale.
Communication: Clear and effective communication skills, with professional fluency in English to collaborate with our distributed, global team.
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

What We Offer

Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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