Job Description

We are looking for you! Join the best Call Center Customer Service team!\n\nAt the request of our important client in the Call Center field, we are looking for people to take on the position of:\n\nCUSTOMER SERVICE AND CROSS TELEOPERATOR (REMOTE) - WOM CHILE\n\nFUNCTION: Inbound customer service service for line 103, on different types of queries, complaints and requirements. Likewise, offer the client the purchase of services or products that have WOM at their disposal.\n\nWORK HOURS: 48 hours a week!\n- 1pm to 10pm (8h + 1break)\n(Rotating rest)\n\nREQUIREMENTS:\n- Complete secondary school (it is important that you have a document that demonstrates this requirement)\n- 3 months of experience in a call center\n- Meet technical requirements from your own PC or Laptop: Windows 11, i5 processor of 10m generation or more or rayzen 5, 16 GB of RAM, solid hard drive with free space of at least 50GB, 50mbs up and down internet\n- Availability to attend 5 days of the OJT in person + 7 days in person post OJT from 11:30am to 8:30pm at the Center de Lima, Jirón Camaná 851 third floor (half a block from Plaza San Martin) After that, they begin their remote management with their own tools that are part of the requirements\n- Valid for Lima and Callao\n\nWE OFFER YOU:\n- Entry to a full payroll from the first day of work with all the legal benefits (perks, CTS, utilities, paid vacations, family allowance, EsSalud, etc.)\n- Fixed Salary S/1130\n- Variable by indicators: S/200\n- Bonus for monthly presenteeism: S/100 sodexo card\n- Commissions for Cross management: Unlimited\n- Important: The variable and bonuses are paid the month following the month of measurement\n\nTRAINING:\n- 10 days of remote layer Mon to Sat 12pm to 9pm / S/25 per day\n- 5 days of OJT in person Mon to Sat 12pm to 9pm / S/35 per day\n\nIf you meet the profile and are ready to join the best team, don't wait any longer!\nToday we choose you through a selection process, our bet is that at the end of the day you will be the one who chooses us to stay with us.",