Job Description

We are a hiring agency for US Property Mnagaement Companies, all jobs are in English and remote work.

Job Description
Northpoint Asset Management is seeking a motivated and customer-focused Lead to Lease Specialist to support our leasing operations. This role serves as the first point of contact in the leasing funnel and plays a critical role in creating a strong first impression for prospective residents.

The Lead to Lease Specialist is responsible for managing inbound inquiries and proactively making outbound calls to prospective residents to drive engagement and conversions. This position requires confidence on the phone, strong communication skills, and the ability to clearly explain the self-showing process while building rapport and urgency.

Key Responsibilities:

Serve as the primary point of contact for all inbound leasing inquiries (phone, email, and online leads)

Make outbound calls to new and existing leads to increase tour scheduling and application conversions

Respond promptly to new leads and follow up consistently to drive engagement

Qualify prospective residents based on rental criteria and property fit

Clearly explain the self-showing process and assist prospects with scheduling tours

Maintain accurate lead tracking and notes within company systems

Collaborate with Property Managers and Marketing to ensure alignment on availability and listing details

Follow up with prospects after tours to encourage applications

Performance Expectations:

Success in this role is measured by conversion metrics, specifically:

Leads converted to scheduled tours

Tours converted to completed applications

Qualifications:

Prior property management or leasing experience preferred

Comfortable handling both inbound and outbound calls

Strong phone presence with the ability to build rapport quickly

Clear, professional communication skills

Goal-oriented with a strong focus on conversion and results

Highly organized with strong follow-up discipline

This role is ideal for a driven leasing professional who thrives in a fast-paced, performance-based environment and is motivated by turning leads into qualified applicants.",