Service Transition Manager

June 22, 2026

No location

Full-time

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Descripción

Job Description

Job Description
We are looking for a professional with experience in IT project management to establish and coordinate a Transition Management Office, responsible for overseeing the transition of services between providers in complex and critical environments.
Responsibilities:
Manage the governance of the end-to-end service transition in all its phases.
Plan and coordinate supplier transitions, including risks, dependencies and deliverables.
Ensure compliance with quality standards, processes and change control.
Coordinate communication with stakeholders and the preparation of executive reporting.
Proactively manage risks, incidents and escalations.
Supervise knowledge transfer, documentation and operational preparation.
Ensure the correct execution of transition processes and associated approvals.
Provide support in go-live, hypercare and service stabilization.
Requirements:
5-6+ years of IT project management experience.
Knowledge of ITIL.
Experience in supplier management and critical production environments.
Experience in complex transitions between providers or services.
Stakeholder management and executive communication skills.
Experience in program/project management with complex deliverables.
Structured, process-oriented approach and high attention to detail.
Analytical, decisive and results-oriented mentality.
Fluent English level.

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