Job Description

Were looking for a Retention and Sales Expert to join our team Nationwide. In this role, youll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.\nYoull focus on understanding customer needs, handling information responsibly, and ensuring a smooth and positive experience in every interaction.\n\nWHO YOU ARE\nA customer-focused professional who genuinely enjoys helping others.\nA solution-driven thinker who aims to resolve situations efficiently and accurately.\nA clear communicator who can explain information in a simple, friendly, and confident way.\nA proactive problem solver who stays calm and focused in different customer scenarios.\nA responsible and detail-oriented person who handles information with care and discretion.\nA bilingual communicator with English C1 proficiency.\nA team player with a positive mindset and a strong sense of accountability.\n\nREQUIREMENTS \nHigh school diploma completed.\n+6 months of experiencie in sales and/or retention.\nAvailability to work TRN: Monday to Friday 8:00am - 17:30 / Operations window: 9:00am - 20:00, 2 days off.\nResidence: Nationwide\n\nLETS TALK ABOUT BENEFITS\nSalary: COP 2,800,000.00/Mo\nWork schedules of 42 hours per week, designed to support work-life balance. \nUp to COP $420.000 + Commisions To reward your results and commitment.\nIndefinite-term contract for long-term stability.\nAccess to our exclusive Gaming Arena, designed for entertainment and team connection.\nEmployee fund benefits to support your financial wellbeing.\n\n*Terms and conditions apply.",