Job Description

Denken Solutions Inc is an IT company with 15 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.\nThe role is 100% remote from any location in Mexico. The client and the team are located in Canada, so a fluent English level is required.\nHiring: Contractor (Se solicitará factura timbrada por el SAT)\nLabor Days: Mon- Fri from 8:00 AM to 5:00 PM EST\nSalary: Up to $25,000 MXN gross\n\nWe are seeking an experienced and people-oriented Human Resources Manager to oversee and manage key HR functions across the employee lifecycle. The ideal candidate will be responsible for recruitment, payroll coordination, onboarding and off-boarding, employee engagement, performance management, and training and development initiatives.\nIn this role, you will act as a trusted advisor to management and employees alike, ensuring seamless operational execution while supporting a positive, compliant, and growth-oriented workplace culture.\nKey Responsibilities:\n1. Recruitment & Talent Acquisition\nManage end-to-end recruitment efforts, including job posting, candidate sourcing, screening resumes, conducting initial interviews, and scheduling department interviews.\nPartner with department heads to understand staffing needs and define clear, competitive job descriptions.\nBuild proactive candidate talent pipelines and leverage modern sourcing channels (e.g., LinkedIn Recruiter, job boards, networking).\nExtend job offers, coordinate compensation discussions, and ensure a positive candidate experience.\n2. Payroll & Compensation Coordination\nOversee and process bi-weekly/monthly payroll accurately and in compliance with local, state, and federal tax laws.\nManage employee time-tracking, attendance, leave requests, paid time off (PTO), and overtime records.\nCoordinate with external payroll providers or software vendors to resolve payroll discrepancies and maintain system accuracy.\nOversee employee benefits administration, open enrollment, and inquiries regarding health insurance, retirement plans, and perks.\n3. Onboarding & Offboarding\nDesign and execute structured onboarding and orientation programs that welcome new hires and align them with company values and policies.\nFacilitate background checks, reference checks, and complete necessary employment documentation (Form I-9, tax forms, NDAs).\nManage exit processes, including conducting exit interviews, processing final paychecks, collecting company assets, and revoking system access.\n4. Employee Engagement & Workplace Culture\nServe as the primary point of contact for employee inquiries, fostering an open-door environment built on trust and transparency.\nDevelop and implement initiatives, events, and recognition programs to boost morale, retention, and employee satisfaction.\nMediate employee relations issues and conflict resolution effectively and impartially, maintaining strict confidentiality.\nLead workplace diversity, equity, and inclusion (DEI) efforts to cultivate a welcoming culture.\n5. Performance Management\nManage the annual performance appraisal cycle, guiding managers and employees through goal setting, mid-year reviews, and final evaluations.\nProvide guidance to managers on constructive feedback, coaching techniques, and performance improvement plans (PIPs).\nTrack performance metrics and align individual contributions with organizational objectives.\n6. Training & Professional Development\nIdentify skills gaps across departments and design or source targeted learning and development programs.\nCoordinate leadership and management training programs to equip team leads with essential managerial skills.\nFacilitate mandatory compliance training (e.g., workplace safety, anti-harassment, data privacy).\n7. HR Compliance & Policy Management\nMaintain and update the Employee Handbook, company policies, and procedures in accordance with applicable labor laws.\nManage secure employee personnel files and ensure full compliance with recordkeeping standards.\n\nSkills:\n1+ years of progressive HR experience.\nPreferable to have experience in the Solar industry or be familiarized with it\nProficiency with HRIS platforms (e.g., BambooHR, Workday, ADP, Gusto or similar).\nFamiliarity with Applicant Tracking Systems (ATS) and job platforms.\nSolid proficiency with Microsoft Office Suite or Google Workspace.\nStrong knowledge of employment legislation and compliance regulations for the US or Canada\nExceptional interpersonal, communication, and conflict-resolution skills.\nDemonstrated ability to handle sensitive and confidential information with discretion.\nStrong organizational skills and acute attention to detail.",