Job Description

Purpose of the position:
Provide support to the sales team during the night shift by preparing international quotes, coordinating with foreign agents and monitoring operations, ensuring continuity of service and timely attention to our clients.

Main functions:
-Monitor shipments in transit (sea, air and land) during night hours.
-Attend to queries and requirements from clients, agents and suppliers outside of regular hours.
-Prepare import and export quotes, validating costs and margins.
-Monitor departures, arrivals, rollovers, cut offs and possible incidents, coordinating with agents.
-Verify basic documentation (BL, AWB, bookings, instructions) and alert inconsistencies.
-Prepare night reports and communicate timely to the daytime team.
-Escalate critical cases in a timely manner.
-Comply with internal policies and approval processes.

Requirements:
- Minimum experience of 2 years as a Freight Forwarder, cargo agency or logistics operator.
* Profiles with experience in Pricing, Customer Service, Operations or areas related to the logistics field will be accepted.
* Previous night shift experience preferred.
* Intermediate English at least (oral and written).
* Intermediate/advanced Excel.
* Availability to work from Sunday to Thursday, from 7:00 p.m. m. to 2:00 a.m. m.
* Availability to work holidays when the operation requires it",