Job Description

We are NTT DATA, the largest IT services company in the world, we have more than 140,000 professionals and we operate in more than 50 countries. We provide business solutions, strategy, development and maintenance of technological applications and outsourcing. We want to continue building a unique environment of collaboration, creative, close and generous; that allows us to continue evolving together, as a community and as a society, thriving in a day to day full of new and better possibilities.\nAt NTT DATA we are all Digital Lovers, we are united by technology and the heart, two ideas that when mixed give us infinite possibilities. Being a Digital Lover is being a lover of digital, it is putting your heart into what you do, it is not being afraid to have your head in the clouds and being able to start each project with butterflies in your stomach.\nYou are one step away from being a Digital Lover, we invite you to review the vacancy PL/SQL Application Support\nRequirements:\nComplete technical and/or university studies, in the careers of Systems Engineering, Computer Science, Industrial Engineering and/or related.\nMinimum experience of 2 years or more in PL SQL\nBasic Java\nBBDD: Oracle and Sybase\nSAP (Desirable - Very basic)\nFunctions:\nIncident Resolution Capacity: Skills to manage and solve user problems efficiently.\nDevelopment of Analysis Capacity: Aptitude to develop and improve analytical skills.\nAvailability for Guards: Willingness to work in on-call days outside office hours, which will be duly compensated financially.\nObjective:\nProvide specialized technical support under ticketing modality for business clients (Enterprise Business Unit - EBU), managing and resolving complex incidents escalated from Level 1 and those reported directly by the client through the agents. Ensure compliance with the SLAs, the quality of the solution delivered and the minimization of reopenings, guaranteeing timely and effective attention.\nBenefits:\n- Indefinite contract from the first day.\n- Unbeatable opportunity for a professional career line in our leading consulting firm in the IT market.\n- Training and Certifications\n- 100% EPS coverage.\n- Food card.\n- Opportunity to work on client projects of large scale local and international\nNTT DATA is an inclusive environment where every voice is heard and every story is valued. For this reason, our selection and recruitment process focuses on identifying talent without distinction or bias related to gender, sex, sexual orientation, disability, age or other personal characteristics,"