Job Description

We are looking for a Network Technical Support to guarantee the implementation, configuration and support of the technological infrastructure that supports the operation of live events, points of sale and access control systems. If you are passionate about networks, field work and technological challenges, this opportunity is for you.\nRequirements\nTechnologist or professional in Systems Engineering, Telecommunications, Electronics, Networks or related careers.\nMinimum 3 years of experience in technological infrastructure, networks and field support.\nExperience in configuration and administration of LAN networks, WiFi and connectivity equipment.\nExperience in technological operation for massive events, retail, ticketing or high-end environments is desirable. availability.\nAvailability to work at events, weekends and unconventional schedules.\nTechnical knowledge\nTCP/IP networks.\nConfiguration of routers, switches and access points.\nVLANs, DHCP, DNS, NAT and VPN.\nStructured cabling and physical connectivity.\nEnterprise wireless networks.\nNetwork monitoring and diagnosis.\nWindows operating systems.\nHardware, workstations and devices POS.\nTicket and incident management tools.\nKnowledge of ticketing platforms (desirable).\nResponsibilities (summarized):\nDesign, implement and manage network infrastructure (LAN, WiFi and telecommunications) for events and points of operation.\nConfigure and support network equipment, IP addressing, VLANs and connectivity services.\nEnsure proper functioning of connectivity for workstations, POS, printers and access control devices.\nPerform testing, monitoring and preventive and corrective maintenance of the technological infrastructure.\nAttend to and resolve network, hardware and connectivity incidents during operation.\nCoordinate the assembly and disassembly of the technological infrastructure at events.\nDocument configurations, incidents and contingency plans, ensuring compliance with service levels (SLA).\nWorking conditions:\nSalary allocation: $2,500,000 COP + overtime - Sundays - holidays\nHours: Monday to Friday from 8 am to 5 pm (availability may be required on Fridays, Saturdays and Sundays for support at concerts and festivals, overtime may also be required). \nWorking mode: Hybrid",