Technical Support Level 2 / Remote

February 25, 2026

Perú

Full-time

Computrabajo

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Descripción

Job Description

At the request of our client, we are looking for:\nWhat are we looking for?\nTechnical or university training in Systems, Computer Science or similar.\nExperience in Level 2 technical support or functional support of sales systems (essential).\nKnowledge in Windows configuration and peripheral devices.\nManagement of ticket management tools (GLPI or similar).\nAbility to analyze and resolve incidents. \nWhat are your challenges?\nConfigure computers in a Windows environment and sales system (POSU).\nConfigure printers and peripheral devices.\nCreate user accounts in the sales system.\nPerform sales tests in POSU (slips, invoices and cancellations).\nRegister and manage tickets in GLPI when it is necessary to escalate incidents to other areas.\nWhat do we offer?\nPayroll from day one\nRemuneration S/2400 per month\nHours: Monday to Saturday from 8:00 am to 6:00 pm\nMode: Remote",