Job Description

Join as an Associate Researcher in Colombia!\nAre you passionate about collaborating with health professionals and contributing to research projects that generate real impact? This is your opportunity.\nWork modality\nBogotá: Hybrid.\nOther cities in Colombia (Medellin, Cali, Bucaramanga, Barranquilla): Remote.\nHours: Monday to Friday, from 7:00 a.m. to 5:00 p.m. m. to 4:00 p.m. m.\n\nYour mission\nAs a Research Associate, you will be key in collecting data and communicating with healthcare providers. Your role will ensure the quality of the research and the best experience for our participants.\nResponsibilities\nContact health providers via calls and emails to invite them to participate.\nSchedule and attend research calls according to availability.\nProvide an exceptional experience in each interaction.\nDocument and follow up on all outreach and research activities.\nParticipate in team meetings and quality discussions.\nSupport research projects and processes with colleagues and leaders.\n\n Requirements\nPrevious experience in BPO customer service of at least 1 year\nAdvanced level of English B2+, C1\nExcellent written and verbal communication skills.\nAbility to prioritize and organize tasks efficiently.\nAdvanced use of MS Outlook and Excel.\n\nWhat we offer\nCollaborative and dynamic environment.\nOpportunity to grow in research projects with impact.\nFlexibility of modality according to your city.\n\nIf you are organized, communicative and enjoy working as a team, we want to meet you!",