Job Description

About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
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Funciones del cargo
Cross-Functional Collaboration
Partner with engineering teams to improve system reliability and deployment practices
Engage with Openloop teams on SRE guidelines and best practices about automation and infrastructure
Work with security teams to implement secure, compliant infrastructure
Operational Excellence
Ensure 24/7 system availability and rapid incident response
Implement and maintain disaster recovery and business continuity plans
Skilled at performance tuning — identifying bottlenecks at infra, app, and database layers.
Security
Understanding of cloud security principles (least privilege, network segmentation, encryption at rest/in transit).
Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR, HIPAA) and how SRE supports them.
Cultural
Advocate for blameless culture and continuous improvement.
Collaborate closely with product and engineering to make reliability a shared responsibility.

Requerimientos del cargo
2 - 3 years of experience in infrastructure, DevOps, or Site Reliability Engineering
Good background in AWS, particularly with serverless architectures
Understanding of observability and incident management
Strong knowledge in at least one programming language (Typescript, Python, Go, etc.). Previous experience as a Developer is a plus
Knowledge of Linux/Unix systems and networking
Experience with Infrastructure as Code (AWS CDK, Cloudformation)
Experience managing monitoring and observability tools (Prometheus, Grafana, ELK, etc.)
Knowledge of CI/CD pipelines and deployment automation (Github Actions, GitLab CI, etc)
Understanding of database systems and performance optimization
Leadership & Communication
English (C1) fluency
Excellent verbal and written communication skills
Ability to translate technical concepts to non-technical audiences
Good problem-solving and decision-making capabilities
Experience with agile methodologies

Condiciones
Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
Monday - Friday workdays, full time (9 am - 6 pm).
Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
Oncology insurance covered 100% with RIMAC
AFP retirement plan—to help you save for the future.
We’ll assign a computer in the office so you can have the best tools to do your job.
You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)

Seguro de vida: OpenLoop paga un seguro de vida para sus empleados.
Teletrabajo opcional: Algunos días puedes trabajarlos desde tu casa.
Cobertura de salud: OpenLoop paga o copaga cobertura de salud adicional a lo legal.
Seguro dental: OpenLoop paga o copaga un seguro dental.
Computadora: OpenLoop proporciona una computadora para tu trabajo.
Vestimenta informal: OpenLoop no exige ningún código de vestimenta.
Vacaciones extra: OpenLoop otorga vacaciones pagadas adicionales al mínimo legal.